The Value of Continuous System Workflow Maintenance

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Now more than ever before, the fresh produce industry is presented with increased complexity and this year especially has required many leaders to rethink their operational processes and general business efficiency. Combined, these factors result in a changing business landscape which requires resources that are continuously aligned to meet future challenges.

The same is true for your systems environment.

Research indicates that the cost of continuous and minor adjustments to systems is much lower as compared to bulk development changes needed when systems are left to stagnate. Continuous workflow maintenance also creates short-term operational efficiency and improved user experience via marginal improvements. The ongoing upgrades and maintenance of your systems environment contributes to less manual (i.e. out-of-system) work for your users and importantly, greater assurance of accurate business reporting and traceability.

Prophet SA offers various tools that facilitate year-on-year system maintenance in partnership with our clients. These benefits speak for themselves:

  • In 2019 / 2020 we delivered over 12,000 development hours towards the upkeep of systems aimed at stability, speed improvements and additional functionality.

  • Our clients receive a monthly release report showcasing Prophet’s latest development pieces with input and contribution of our shared client base.

  • Our team of experts conduct tried-and-tested workflow investigations in partnership with our clients to deliver updated workflow blueprints that ensure system alignment.

  • Our arsenal of fit-for-purpose API frameworks and adapters allow for easy integration to various third-party systems in the industry, allowing clients to create a complete ecosystem across their most critical business areas and lastly,

  • Our appetite to continuously innovate has resulted in our systems being the first in South Africa to deliver electronic regulatory documentation via integration to industry platforms. It’s this drive for innovation that allows our clients to confidently engage with us regarding new ideas that improve our system offerings.

To book a workflow investigation or to find out how Prophet SA can support your system upgrades, contact our office to find out more.

AfricaDaniel Basson